gk2 Privacy Policy

gk2 (referred to hereafter as "we", "our", or "platform") operates a safe and trusted online gaming service for players in Bangladesh. This Privacy Policy explains how we collect, use, store, and protect the personal information of our users.

By registering on or using any service through our website gk2.cam, you are considered to have accepted the terms of this Privacy Policy. We therefore ask that you read this document carefully.

This policy applies to the gk2.cam website. If you have any questions or concerns about this policy, please contact us — our contact details are at the end of this document.

gk2 may collect your information in several ways. The details are set out below:

2.1 Information You Provide Directly

During registration and account management, you may provide the following information:

• Full name (in Bengali or English)
• Date of birth (for age verification)
• Mobile number and email address
• Current and permanent address
• Payment account details (bKash, Nagad, Rocket, Upay, or bank account number)
• Government-issued identity document details for identity verification (such as a National ID number)

2.2 Automatically Collected Information

When you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser type, version, and operating system
• Date and time of access to the platform
• Pages visited and patterns of service use
• Transaction information (deposits, withdrawals, betting history)
• Information obtained through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification services or payment processing providers. This information is used solely for the security of your account and payment verification.

gk2 uses the personal information collected from you for the following purposes:

3.1 Service Operation and Improvement

• Creating, managing, and verifying your account
• Processing deposits, withdrawals, and other transactions
• Providing gaming services and promotional offers
• Improving platform performance and user experience

3.2 Security and Safety

• Preventing fraud, money laundering, and other illegal activities
• Ensuring the security of the platform
• Implementing responsible gaming policies (self-exclusion, age verification)

3.3 Communication and Support

• Contacting you about important matters (account, transactions, security)
• Providing customer service and support
• Sending promotional information and offers with your consent

3.4 Meeting Legal Obligations

We may process your information to comply with applicable laws, regulations, or directions from authorities.

gk2 does not sell or rent your personal information to any third party for commercial purposes. However, information may be shared in the following circumstances:

• Service Providers: With selected partners for payment processing, identity verification, and technical services — only the information necessary for providing those services.
• Legal Requirements: In response to a court order, government directive, or lawful request from a law enforcement agency.
• Fraud Prevention: With relevant authorities for cybersecurity or anti-money laundering purposes.
• Business Transfers: In the event of a company merger or acquisition — with the relevant parties, after notifying you in advance.
• With Your Consent: Where you have given explicit consent.

gk2 uses cookies and similar technologies to improve platform performance and personalise your experience.

5.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the platform (such as maintaining a login session). These cookies cannot be disabled.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help us understand how users are using the platform — this supports service improvement.
• Targeting Cookies: Used to show you relevant content based on your interests.

5.2 Cookie Controls

You have the option to accept, reject, or delete cookies through your browser settings. Please note, however, that disabling essential cookies may mean that some important features of the platform are no longer available to you.

gk2 applies industry-standard security measures to protect your personal information. Our security programme includes:

• SSL Encryption: All data transmitted between your browser and our servers is protected by SSL/TLS encryption.
• Data Encryption: Sensitive stored information (payment details, identity documents) is kept using strong encryption methods.
• Access Controls: Only authorised staff can access your information, and only when required for their work.
• Regular Security Audits: Regular security audits are conducted to identify potential vulnerabilities.
• Two-Factor Authentication: Two-factor authentication is available to enhance the security of your account.

While we are committed to maintaining the highest level of security, a residual risk always exists when transmitting data over the internet. We therefore ask that you keep your login credentials private and notify us immediately if you notice any suspicious activity.

gk2 retains your personal information only for as long as necessary. As a general policy:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed or Inactive Accounts: Information may be retained for a set period after account closure to meet legal and regulatory obligations.
• Transaction Records: Financial transaction information may need to be retained for an extended period in accordance with legal requirements.
• Marketing Consent: Marketing communication data is removed promptly if you withdraw your consent.

After the specified period, your information is securely deleted or anonymised.

You have the following rights regarding your personal information:

8.1 Right of Access

You may request a copy of the personal information gk2 holds about you. We will ensure that you can find out what information we hold about you.

8.2 Right to Rectification

If your information is incorrect or incomplete, let us know — we will correct it. Much of your information can also be updated directly through your account settings.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, it may not be possible to delete all information where there is a legal obligation or an active service requirement.

8.4 Right to Restrict Processing

In certain circumstances you may request that the processing of your information be restricted, for example during a dispute about the accuracy of the data.

8.5 Right to Opt Out of Marketing Communications

You may decline to receive promotional messages and offers at any time. To do so, update your account settings or contact us.

To exercise any of these rights, please contact our support team. We will process your request as quickly as possible.

The gk2 platform uses software from various game providers (such as PG Soft, Pragmatic Play, JILI, and Spribe). These providers operate under their own privacy policies.

Payment providers such as bKash, Nagad, Rocket, and Upay have their own privacy policies. When using these services through our platform, you are advised to also review the relevant provider's policy.

gk2 is not responsible for the privacy practices of third-party providers. We do, however, work only with trusted and reliable partners.

gk2 provides services only to individuals aged 21 and above. We do not knowingly collect information from anyone under the age of 21.

Age is verified during the registration process. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

gk2 reserves the right to amend or update this Privacy Policy as needed. If significant changes are made to the policy, we will notify you in the following ways:

• By publishing a notice on the website
• By sending a notification to your registered email address (for significant changes)
• By displaying a notification after you log in to the platform

Continued use of the platform after a policy change will be considered as your agreement to the updated policy. We include the date of update in each version.

If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our dedicated support team is always ready to assist you.

If you contact us first and are unable to reach a resolution, you have the right to file a complaint with your local data protection authority.